Micro USB port Odroid N2 not working

[hightek]

I took a new ODROID N2 but unfortunately the micro USB port, next to the eMMC switch, is not working. In order to test if it was a problem related to the installed OS versione, I have used the eMMC with another ODROID N2 and the micro USB interface works perfectly. So I am sure this is a hadware problem. What to do in this case?

[tobetter]

How did you test the USB port?
Is any other host port working?

[hightek]

I have tested the interface by attaching a camera and typing the shell command: lsusb.
I have used 2 different ODROID N2 and 2 different eMMC with the OS installed

Using the damaged ODROID

• I have attached the camera to the ODROID N2 with the first eMMC and I have verified if the camera is detected -> Result: NO DETECTED

• I have attached the camera to the ODROID N2 with the second eMMC and I have verified if the camera is detected -> Result: NO DETECTED

• I have, in both cases listed above, attached the camera to a different USB port, and it is perfectly detected

Using the working ODROID
I did the same passages listed above and in every case the camera IS DETECTED.

Since I have used two platforms and two OSs and I have tried all possible combinations obtaining the same result (camera detected on working ODROID and no detected on DAMAGED), I suppose that it is a hardware problem.

I can confirm that the other 4 USB ports work perfectly