ODROID XU4 failed to boot up

Post Reply
Droneboys19
Posts: 4
Joined: Wed Nov 20, 2019 12:40 pm
languages_spoken: english
ODROIDs: XU4
Has thanked: 0
Been thanked: 0
Contact:

ODROID XU4 failed to boot up

Unread post by Droneboys19 » Wed Nov 20, 2019 1:03 pm

My teammates had bought two Odroid XU4 s for our school project.
The Odroid XU4 is not booting up with a solid red light and no blinking blue light and the fan is not spinning.
We are using FlytOS image for our project.



1.)We tried different OS on different SD cards even the official Ubuntu Mate 16.04 from Odroid WIKI does not work but all OS works on the other Odroid XU4 that we have.
2.)We are also using the official power source bought from Odroid and we also tried using another power source which is also bought from Odroid for the XU4 (5V4A).
3.) We used a multimeter to test for 5V from the 30 pin rail and we got 5 Volts so it's not a power issue.

User avatar
rooted
Posts: 6878
Joined: Fri Dec 19, 2014 9:12 am
languages_spoken: english
Location: Gulf of Mexico, US
Has thanked: 267 times
Been thanked: 58 times
Contact:

Re: ODROID XU4 failed to boot up

Unread post by rooted » Wed Nov 20, 2019 1:10 pm

Have you set the boot selector switch to SD?

Droneboys19
Posts: 4
Joined: Wed Nov 20, 2019 12:40 pm
languages_spoken: english
ODROIDs: XU4
Has thanked: 0
Been thanked: 0
Contact:

Re: ODROID XU4 failed to boot up

Unread post by Droneboys19 » Wed Nov 20, 2019 5:00 pm

We have switched to the SD card boot selector switch it didn't work. we then thought the EMM switch was being read as an SD card and tried the EMMC switch too but it doesn't boot up on both switch modes.

User avatar
odroid
Site Admin
Posts: 32677
Joined: Fri Feb 22, 2013 11:14 pm
languages_spoken: English
ODROIDs: ODROID
Has thanked: 209 times
Been thanked: 364 times
Contact:

Re: ODROID XU4 failed to boot up

Unread post by odroid » Wed Nov 20, 2019 5:10 pm

Flash this latest OS image with Etcher to narrow down root causes.
https://wiki.odroid.com/odroid-xu4/os_i ... 4/20190929
File name must be ubuntu-18.04.3-4.14-mate-odroid-xu4-20190929.img.xz and don't extract it while flashing with Etcher.

Droneboys19
Posts: 4
Joined: Wed Nov 20, 2019 12:40 pm
languages_spoken: english
ODROIDs: XU4
Has thanked: 0
Been thanked: 0
Contact:

Re: ODROID XU4 failed to boot up

Unread post by Droneboys19 » Thu Nov 21, 2019 3:35 pm

It still doesnt boot up even after using the latest OS. i see no blue light at all

User avatar
odroid
Site Admin
Posts: 32677
Joined: Fri Feb 22, 2013 11:14 pm
languages_spoken: English
ODROIDs: ODROID
Has thanked: 209 times
Been thanked: 364 times
Contact:

Re: ODROID XU4 failed to boot up

Unread post by odroid » Thu Nov 21, 2019 4:11 pm

Did you use Etcher for flashing?
Did you set the slide switch to "uSD"?
Did you use a Class-10 UHS-1 microSD?

Droneboys19
Posts: 4
Joined: Wed Nov 20, 2019 12:40 pm
languages_spoken: english
ODROIDs: XU4
Has thanked: 0
Been thanked: 0
Contact:

Re: ODROID XU4 failed to boot up

Unread post by Droneboys19 » Fri Nov 22, 2019 7:48 am

Set to micro sd card when booting, using uhs 1 sd card and used etcher for flashing still doesn't boot

User avatar
odroid
Site Admin
Posts: 32677
Joined: Fri Feb 22, 2013 11:14 pm
languages_spoken: English
ODROIDs: ODROID
Has thanked: 209 times
Been thanked: 364 times
Contact:

Re: ODROID XU4 failed to boot up

Unread post by odroid » Fri Nov 22, 2019 1:24 pm

Both of two XU4 boards have the same issue?
Don't plug any USB/HDMI devices and check the blue LED status again.

If you believe your XU4 boards are defective, please contact "odroid at hardkernel dot com" with a link of this post.
They will help your RMA process if you purchased the board from our web-store directly.
Otherwise, contact your local distributor/reseller.

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: No registered users and 1 guest