Issues with JSM561

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Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 7:34 am

Hello,
I'm unable to get the JMicron tool to connect to my cloudshell2.
I've tried everything listed in the readme.txt, and https://wiki.odroid.com/accessory/add-o ... re_upgrade to no avail.
I was trying to install OMV via eMMc card, and I would get a constant blue led, but I was unable to connect to it's known address(I have the mac address reserved for a specific IP address.) through another PC, and then I tried to view it directly by hooking up a monitor, and still no dice, so I figured that the firmware probably needed to be changed, hence why I tried using the jmicron tool.
Is there a better solution?

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 9:50 am

Are you doing the FW update process on the XU4 Linux? or Windows PC?
https://wiki.odroid.com/accessory/add-o ... loudshell2

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 10:30 am

Through a windows pc.

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 10:49 am

Another thing I noticed was that the USB 2.0/USB 3.0 is not lit up, and it does not show it is connected where the ports are.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 10:50 am

Did you connect the power supply and storage disks?

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 11:00 am

Yes to the power brick and yes to both storage disks.
Of note, this just came back from Ameridroid after having the USB C connection re-soldered onto the board.
Per Dan @ Ameridroid, they repaired, tested, and shipped it out.
My main PC is POP_OS which has a usb creator, but I went through and installed etcher anyway. Shows that it wrote the OMV image correctly.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 11:07 am

Did you flash the OMV OS image for XU4?
The file name must be OMV_4_Odroid_XU4_HC1_HC2.img.xz.

Is the blue LED on the XU4 blinking? If it is solid on, the system booting process stick at the u-boot stage.
Once the OS is running, the blue LED must be blinking like heartbeat.

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 11:09 am

Yes, I downloaded it from here: https://sourceforge.net/projects/openme ... Computers/

And it is a steady burn, not blinking.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 11:12 am

Did you extract the xz file to img when you flashed the OS image with Etcher?
Please flash it without extracting.

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 11:13 am

I flashed it without extracting. Etcher extracts when it is writing.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 11:24 am

Thank you for the confirmation.

Do you use an Orange eMMC?
https://wiki.odroid.com/accessory/emmc/reference_chart

Do you have a 5V/4A PSU to test your XU4 board separately from the CloudShell2?

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 11:39 am

Is that the brick that came with the xu4? If so yes, if not no.
I have to wait until tomorrow as I’m at work now.
I will see if that powers up the odious alone.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 11:42 am

CloudShell2 needs a 15V/4A PSU while XU4 needs a 5V/4A PSU.

Do you have two PSUs?

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 06, 2019 11:44 am

Yes. I think I know where the little one for the xu4 is.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 06, 2019 11:49 am

Okay.
Once you assemble the CS2 with XU4, you don't need the little one as you know well.

Until that, let's make your XU4 boot from the Orange eMMC(OMV) with the 5V/4A PSU first.
If you have a spare SD card, it is worth to try it after changing the slide switch position on the XU4 board to narrow down root causes.

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Re: Issues with JSM561

Unread post by paramedic233 » Wed Aug 07, 2019 3:24 am

Re-imaged the file onto the orange emmc using etcher, firmly seated it onto the connection, plugged the cat6 into the XU4, to switch, plugged the 5V/4A plug in, immediately shows a solid blue and red, and the yellow light blinks on the connector. Time for a coffee.

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Re: Issues with JSM561

Unread post by paramedic233 » Wed Aug 07, 2019 4:14 am

While I was waiting, I downloaded Ubuntu 18 from here: https://wiki.odroid.com/odroid-xu4/os_i ... 03-minimal
After I rebooted it, I had the heartbeat blue led, and was able to ssh into it.
I'm giving up on OMV. I only use my XU4 to run my unifi software anyway, instead of buying an overpriced controller from Unifi.

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Re: Issues with JSM561

Unread post by neal » Wed Aug 07, 2019 10:30 am

Good to know your XU4 alive. but How is it going with your upgrade JMS561?
I recommend you should do it under XU4 Linux. See this wiki https://wiki.odroid.com/accessory/add-o ... loudshell2

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Re: Issues with JSM561

Unread post by AreaScout » Wed Aug 07, 2019 1:39 pm

paramedic233 wrote:
Wed Aug 07, 2019 4:14 am
While I was waiting, I downloaded Ubuntu 18 from here: https://wiki.odroid.com/odroid-xu4/os_i ... 03-minimal
After I rebooted it, I had the heartbeat blue led, and was able to ssh into it.
I'm giving up on OMV. I only use my XU4 to run my unifi software anyway, instead of buying an overpriced controller from Unifi.
The OMV image needs at least a 16gb eMMC or SD, it's not working with 8gb eMMC or SD, keep that in mind ;)

RG

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Re: Issues with JSM561

Unread post by paramedic233 » Wed Aug 07, 2019 6:56 pm

AreaScout wrote:
Wed Aug 07, 2019 1:39 pm
paramedic233 wrote:
Wed Aug 07, 2019 4:14 am
While I was waiting, I downloaded Ubuntu 18 from here: https://wiki.odroid.com/odroid-xu4/os_i ... 03-minimal
After I rebooted it, I had the heartbeat blue led, and was able to ssh into it.
I'm giving up on OMV. I only use my XU4 to run my unifi software anyway, instead of buying an overpriced controller from Unifi.
The OMV image needs at least a 16gb eMMC or SD, it's not working with 8gb eMMC or SD, keep that in mind ;)

RG
The Orange emmc is 32gb, so should be more than adequate.

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Re: Issues with JSM561

Unread post by paramedic233 » Wed Aug 07, 2019 6:57 pm

neal wrote:
Wed Aug 07, 2019 10:30 am
Good to know your XU4 alive. but How is it going with your upgrade JMS561?
I recommend you should do it under XU4 Linux. See this wiki https://wiki.odroid.com/accessory/add-o ... loudshell2
It isn't recognizing either of the drives that I formatted to ext4. So there is an issue.

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Re: Issues with JSM561

Unread post by odroid » Thu Aug 08, 2019 10:19 am

Can you show us lsusb, lsusb -t and lsmod outputs?

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Re: Issues with JSM561

Unread post by paramedic233 » Thu Aug 08, 2019 10:18 pm

Code: Select all

root@debian-stretch:~# lsusb
-bash: lsusb: command not found

root@debian-stretch:~# lsusb -t
-bash: lsusb: command not found

root@debian-stretch:~# lsmod
Module                  Size  Used by
evdev                  24576  0
w1_gpio                16384  0
gpio_keys              20480  0
wire                   24576  1 w1_gpio
uio_pdrv_genirq        16384  0
uio                    20480  1 uio_pdrv_genirq
exynos_gpiomem         16384  0
fb_ili9340             16384  2
fbtft_device           40960  0
fbtft                  36864  2 fbtft_device,fb_ili9340
spidev                 20480  0
spi_s3c64xx            20480  0
ip_tables              24576  0
ipv6                  372736  50
extcon_usb_gpio        16384  0


root@debian-stretch:~# update
-------------------------------
Current Version Info Follows:
-------------------------------
Distributor ID: Debian
Release: 9.9
Description: Debian GNU/Linux 9.9 (stretch)
Codename: stretch
Kernel Version: 4.14.133+
Processor Type: armv7l

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Re: Issues with JSM561

Unread post by odroid » Fri Aug 09, 2019 10:28 am

Weird.
Run apt-get install usbutils and try again.

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Re: Issues with JSM561

Unread post by paramedic233 » Sat Aug 10, 2019 4:36 am

Alright, I finally had a moment to sit down and tinker.
I did switch back to ubuntu 16, updated and upgraded it.
Here are the outputs.
Device Version Info Follows:
------------------------------
Distributor ID: Ubuntu
Release: 16.04
Description: Ubuntu 16.04.6 LTS
Codename: xenial
Kernel Version: 4.14.111-139
Processor Type: armv7l
------------------------------
mike@odroid:~$ lsusb
Bus 006 Device 002: ID 0bda:8153 Realtek Semiconductor Corp.
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 05e3:0616 Genesys Logic, Inc. hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

mike@odroid:~$ lsusb -t
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
|__ Port 1: Dev 2, If 0, Class=Vendor Specific Class, Driver=r8152, 5000M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/2p, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/2p, 480M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=exynos-ohci/3p, 12M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=exynos-ehci/3p, 480M

mike@odroid:~$ lsmod
Module Size Used by
evdev 24576 1
uio_pdrv_genirq 16384 0
gpio_keys 20480 0
extcon_usb_gpio 16384 0
exynos_gpiomem 16384 0
uio 20480 1 uio_pdrv_genirq
fb_ili9340 16384 2
fbtft_device 40960 0
fbtft 36864 2 fbtft_device,fb_ili9340
spidev 20480 0
spi_s3c64xx 20480 0
ipv6 376832 36

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Re: Issues with JSM561

Unread post by odroid » Mon Aug 12, 2019 11:15 am

Once the JSM561 is detected, you can find "JMicron" string on lsusb output.

Did you connect the 30pin flat cable and USB 3.0 cable between XU4 and CloudShell2 board?
https://wiki.odroid.com/accessory/add-o ... assembling
And you have to use 15V/4A PSU with the assembled CS2.

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Re: Issues with JSM561

Unread post by paramedic233 » Mon Aug 12, 2019 9:01 pm

That's all done.
The board just returned from Ameridroid after having the usb c connection resoldered. I wonder if the cable is bad? Ameridroid said that they had tested the connection.

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Re: Issues with JSM561

Unread post by mad_ady » Tue Aug 13, 2019 1:42 am

What usb-c connector? The cloudshell/xu4 don't have one

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Re: Issues with JSM561

Unread post by paramedic233 » Tue Aug 13, 2019 2:18 am

USB 3.0 connector on the Cloudshell2 board, my bad.

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Re: Issues with JSM561

Unread post by odroid » Tue Aug 13, 2019 9:45 am

Can you take a picture of the connection of cables?
Is there any bright LED on the CS2 board?

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Re: Issues with JSM561

Unread post by paramedic233 » Fri Oct 25, 2019 6:12 am

Finally had a reason to fire it back up.
Which cable, the usb adapter, or the 30pin?
Two red leds come one when it is powered up.
I can hear at least one of the HDD start spinning up.
I looked at the daemon.log and found this.
Oct 24 17:07:32 odroid start-lcd[519]: can't open device: No such file or directory
Oct 24 17:07:32 odroid start-lcd[519]: jmraid_open failed
Oct 24 17:07:32 odroid start-lcd[519]: jmraid_detect_vendor_id failed
Oct 24 17:07:32 odroid start-lcd[519]: jmraid_get_sata_info failed
Oct 24 17:07:32 odroid start-lcd[519]: jmraid_get_raid_port_info failed

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Re: Issues with JSM561

Unread post by AreaScout » Sat Oct 26, 2019 6:24 pm

    The usb cable, the log files states that the cloudshell2-monitoring tool is not able to detect the RAID controller board, lsusb should give you something like this:

    Code: Select all

    root@odroidxu4:~# lsusb
    Bus 006 Device 002: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
    Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 003: ID 152d:0561 JMicron Technology Corp. / JMicron USA Technology Corp. JMS551 - Sharkoon SATA QuickPort Duo
    Bus 004 Device 002: ID 05e3:0616 Genesys Logic, Inc. hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    
    If that still doesn't work I wouldn't wait any longer and contact Ameridroid

    RG

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    Re: Issues with JSM561

    Unread post by paramedic233 » Sun Oct 27, 2019 3:14 am

    Here is my output.

    mike@odroid:~$ lsusb
    Bus 006 Device 002: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
    Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 002: ID 05e3:0616 Genesys Logic, Inc. hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    No JMicron to be seen.

    I contacted Amerdroid. We shall see what they have to say.

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    Re: Issues with JSM561

    Unread post by soerenderfor » Sun Oct 27, 2019 6:45 am

    Just to double check. You do use the right 15V/4A PSU and NOT the 5V PSU. Right?

    And this time conected to the side of CS2

    Best Regards.

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    Re: Issues with JSM561

    Unread post by paramedic233 » Mon Oct 28, 2019 3:11 am

    Yes, the one that came with the CS2, not the one that came with the Odroid itself.
    And connected to the side of the CS2.

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    Re: Issues with JSM561

    Unread post by neal » Mon Oct 28, 2019 4:28 pm

    I just guess you have a connection issue at Micro USB 3.0 Socket of CS2 board again.
    It could be detached soldering if it had a force applied too much.
    Please check it.

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    Re: Issues with JSM561

    Unread post by Ameridroid » Fri Nov 01, 2019 3:44 am

    Just a note to inform that ameriDroid was affected by a 5-day regional power outage and communication infrastructure due to the California wildfires. Our power just came back on last night and we are working on catching up with emails and other communications as fast as we can. However, we may not be able to handle all backed-up emails and communications until next week due to a large backlog.
    These users thanked the author Ameridroid for the post (total 2):
    odroid (Fri Nov 01, 2019 10:26 am) • paramedic233 (Sun Nov 03, 2019 7:34 am)

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    Re: Issues with JSM561

    Unread post by mad_ady » Fri Nov 01, 2019 4:06 am

    Respect to you for hosting your own email server and not relying on the cloud!
    Too few small businesses do this these days...
    These users thanked the author mad_ady for the post:
    Ameridroid (Sat Nov 02, 2019 5:03 am)

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    Re: Issues with JSM561

    Unread post by Ameridroid » Sat Nov 02, 2019 5:02 am

    Thanks, @mad_ady - Sorry if this is considered OT.

    We run our entire office and warehouse on single board computers, mostly ODROID, except for some of our employee workstations. This made it possible to power our ameriDroid warehouse network operation on a 1000W pure sine wave inverter connected to our shipping van (as seen in this picture).

    Image

    Basically, we could run a full 8-hour work shift on 1 gallon of gas (estimated) using this setup.

    We also have redundant Internet connections, and due to the main connection being inoperable during the outage, we connected to the secondary Internet connection and we were fully operational during the outage (except for the phone system which relies on our parent company's server rack which requires 30A of power to spin up). But ameriDroid's phone system "failed over" to our mobile phones so we were still able to make and take calls from customers.

    Unfortunately, because of the outage, our tech support team's computers (Windows-based) could not be powered up due to the high power requirements. We're working on installing a natural gas generator to resolve this issue for the future.

    We agree that cloud-based systems are not always the best fit. We host most of our own services in-house.

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    Re: Issues with JSM561

    Unread post by mad_ady » Sat Nov 02, 2019 2:31 pm

    Wow, that's unexpected. I think more people would love to read about your setup, the challenges you faced and your operational cost for doing things in-house in a Odroid magazine article.
    It's a breath of fresh air compared to all the clouds we're getting these days...

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    Re: Issues with JSM561

    Unread post by rooted » Sat Nov 02, 2019 3:35 pm

    I would like to read about it.

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    Re: Issues with JSM561

    Unread post by odroid » Mon Nov 04, 2019 10:07 am

    Me too!

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    Re: Issues with JSM561

    Unread post by paramedic233 » Sun Nov 10, 2019 11:42 pm

    Are you back up and running yet?
    Ameridroid wrote:
    Fri Nov 01, 2019 3:44 am
    Just a note to inform that ameriDroid was affected by a 5-day regional power outage and communication infrastructure due to the California wildfires. Our power just came back on last night and we are working on catching up with emails and other communications as fast as we can. However, we may not be able to handle all backed-up emails and communications until next week due to a large backlog.

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    Re: Issues with JSM561

    Unread post by Ameridroid » Tue Nov 12, 2019 3:12 am

    paramedic233 wrote:
    Sun Nov 10, 2019 11:42 pm
    Are you back up and running yet?
    Yes, the power came back on halfway through the fifth day of the power outage.

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    Re: Issues with JSM561

    Unread post by Ameridroid » Tue Nov 12, 2019 3:17 am

    rooted wrote:
    Sat Nov 02, 2019 3:35 pm
    I would like to read about it.
    If you'd like to read a little more about our solution during the power outage, check out our blog article at https://ameridroid.com/blogs/ameriblogs ... wer-outage
    These users thanked the author Ameridroid for the post:
    rooted (Tue Nov 12, 2019 3:28 am)

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    Re: Issues with JSM561

    Unread post by rooted » Tue Nov 12, 2019 3:29 am

    Ameridroid wrote:
    rooted wrote:
    Sat Nov 02, 2019 3:35 pm
    I would like to read about it.
    If you'd like to read a little more about our solution during the power outage, check out our blog article at https://ameridroid.com/blogs/ameriblogs ... wer-outage
    Thank you for sharing, it's very interesting to see a bustling business being ran predominantly on SBCs.
    These users thanked the author rooted for the post:
    Ameridroid (Tue Nov 12, 2019 4:01 am)

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    Re: Issues with JSM561

    Unread post by mad_ady » Tue Nov 12, 2019 4:29 am

    @Ameridroid thanks for the article. It seems you are set up be the best SBC distribuitor in the Zombie Apocalipse.

    A couple of questions if I may...
    1. Did you hook up your inverter output to the mains lines that go through your waeehouse and did you disconnect your main breakers so that current wouldn't "leak out"? Or did you run an independent electric circuit with separate plugs?

    2. Do you use BGP and announce your own address space to your ISPs? Do you host your site and email as well on premise, or is it used just for connecting outside? How did you get BGP on a DSL line? Usually they are sold with more expensive services like fiber, etc...

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    Re: Issues with JSM561

    Unread post by Ameridroid » Tue Nov 12, 2019 6:05 am

    mad_ady wrote:
    Tue Nov 12, 2019 4:29 am
    @Ameridroid thanks for the article. It seems you are set up be the best SBC distribuitor in the Zombie Apocalipse.

    A couple of questions if I may...
    1. Did you hook up your inverter output to the mains lines that go through your waeehouse and did you disconnect your main breakers so that current wouldn't "leak out"? Or did you run an independent electric circuit with separate plugs?

    2. Do you use BGP and announce your own address space to your ISPs? Do you host your site and email as well on premise, or is it used just for connecting outside? How did you get BGP on a DSL line? Usually they are sold with more expensive services like fiber, etc...
    California already seems to be only one step away from the Zombie Apocalypse, and is inching closer every year. :lol:

    1. We didn't hook into our mains panel because we wanted to strictly isolate which devices received power. We just ran extension cables. For a larger generator, we would've tapped into the mains panel, but we would have then needed to install a bypass switch to shut off all branches of the incoming line to avoid "leaking" power as you state.

    2. We have static IPs on our DSL line and use NAT routing through our firewall. Our site is hosted "in the cloud", so it wasn't affected by the regional outage. Our email is hosted regionally, but our provider also had backup power systems in place (Sonic.net in Santa Rosa, CA).
    These users thanked the author Ameridroid for the post (total 2):
    odroid (Tue Nov 12, 2019 10:23 am) • mad_ady (Tue Nov 12, 2019 2:36 pm)

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    Re: Issues with JSM561

    Unread post by paramedic233 » Wed Nov 13, 2019 8:19 pm

    @Ameridroid
    Back to the issue at hand.
    Everything is plugged in as it should be.
    I get two red lights(on the cs2 board) that light up when I plug it into power. They go out. I can feel at least one of the hardrives spin up, maybe even both(hard to tell without taking one out). I've tried raid0, raid1, span and pm switch combinations, to no avail. The connection on the cs2 board feels solid.
    The output of lsusb is:
    mike@odroid:~$ lsusb
    Bus 006 Device 002: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
    Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 002: ID 05e3:0616 Genesys Logic, Inc. hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    With no JMicron to be found.
    Ideas?
    This is the same board that I had shipped back to you earlier this year due to the solder on the usb connection.
    Thank you.

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    Re: Issues with JSM561

    Unread post by Ameridroid » Thu Nov 14, 2019 4:49 am

    @paramedic233 - It sounds like there is possibly more than one thing going wrong at once here. Would you be willing to send us everything you have (the XU4, CS2, hard drives, PSU, etc.)? We could then have a better chance to isolate the cause of the problem, correct it, and send you back a complete working solution.

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