H2 Power Supply Dead on Arrival

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DNSinSC
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H2 Power Supply Dead on Arrival

Unread post by DNSinSC » Fri Jul 12, 2019 10:17 pm

I just purchased an ODroid H2 with a US power supply and it arrived. I assembled it but it would not post. There is no green light on the power supply and the board seemed dead. I took the power supply from our cloudshell case and connected it to the H2 and the board works works fine. The power supply that you sent me was dead on arrival. I worked with the end removing it and putting it back on, but the green light never comes on and it will not power the H2.

I contacted support for an RMA but they want me to pay the shipping from the USA to Korea... That is more than I can buy a new power supply from Amazon for, so I will just do that and toss yours in the trash. I hope you get this issue worked out. That power supply is also the biggest wall wart that I have ever laid my eyes on... The Cloudshell power supply is a much nicer design in my opinion :)

DNSinSC
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Re: H2 Power Supply Dead on Arrival

Unread post by DNSinSC » Fri Jul 12, 2019 10:18 pm

Al that said.... the H2 looks like a wonderful piece of art! Well done :)

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odroid
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Re: H2 Power Supply Dead on Arrival

Unread post by odroid » Mon Jul 15, 2019 9:56 am

Really sorry about our bad RMA policy. :(

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