ODROID Broken on arrival

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agentgerbil
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ODROID Broken on arrival

Post by agentgerbil »

So i just got my odroid go super today and the very left shoulder button didn't work. I opened it up and the second i did, the small switch SW15 i think it says, just fell right off. What do i do?
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Re: ODROID Broken on arrival

Post by odroid »

If you can't solder to fix it, just contact "odroid at hardkernel dot com" with a URL of this thread.
They will help your RMA process if you purchased the board from our web-store directly.
Otherwise, contact your local distributor/reseller.
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agentgerbil (Tue Mar 09, 2021 4:06 pm)

agentgerbil
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Re: ODROID Broken on arrival

Post by agentgerbil »

I'm a novice at best when it comes to soldering and I did purchase through the web-store so I'll go the RMA route. Thanks for the quick reply

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Re: ODROID Broken on arrival

Post by mad_ady »

If RMA is too costly, try taking it to a phone repair shop locally.

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Re: ODROID Broken on arrival

Post by agentgerbil »

mad_ady wrote:
Tue Mar 09, 2021 4:17 pm
If RMA is too costly, try taking it to a phone repair shop locally.
Took it to a "UbreakIfix" electronic repair shop and they said they wouldn't be able to solder it back on, hopefully i get a response from hardkernel's email soon.

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Re: ODROID Broken on arrival

Post by mad_ady »

How odd... I thought it was a simple fix. Maybe it's more difficult to clear the holes for the new part...

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Re: ODROID Broken on arrival

Post by L67GS »

It looks surface mount to me. Long before I had my rework station I used a few inches of buss wire wrapped around the soldering iron tip with the end of the wire hanging out to do smd stuff.
In a pinch a piece of wire from a bread bag twist tie should work if you want to give it a shot....
It's less than ideal but it does provide a tiny tip.

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Re: ODROID Broken on arrival

Post by agentgerbil »

just found out shipping costs... can't afford a $100+ USD return shipment back, hopefully i can get some kind of label from them.

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Re: ODROID Broken on arrival

Post by galvatr0n.ver5 »

this is a consistent pattern

viewtopic.php?f=196&t=42141

shame on the mess

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Re: ODROID Broken on arrival

Post by galvatr0n.ver5 »

and they suggest you fix it yourself. what a sham

it's called quality control people

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