Bought two units. One is just a black screen, one has a major LCD issue

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810Bourne
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Bought two units. One is just a black screen, one has a major LCD issue

Post by 810Bourne »

On my first unit, the system just has a black screen.

On my second unit, the LCD cover has no sticky on it, so it won't adhere to the base LCD.

What do I do?

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Re: Bought two units. One is just a black screen, one has a major LCD issue

Post by 810Bourne »

I got the first unit working, my only issue is the second one not having any sticky on the LCD

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Re: Bought two units. One is just a black screen, one has a major LCD issue

Post by 810Bourne »

It's part H, the window. It had no adhesive on it. I need to replace that. Does the LCD come with the window when you buy it separately? Can I get just a replacement window? Part H is what I am talking about

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Re: Bought two units. One is just a black screen, one has a major LCD issue

Post by odroid »

Please contact "odroid at hardkernel dot com" with a couple of pictures.
They will help you if you purchased the device from our web-store directly.
Otherwise, contact your local distributor/reseller.

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Re: Bought two units. One is just a black screen, one has a major LCD issue

Post by 810Bourne »

Thanks.

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Re: Bought two units. One is just a black screen, one has a major LCD issue

Post by Josh86 »

Your adhesive is likely still stuck to the paper instead of transferring to the plastic protector. If there was no adhesive it would just be a piece of loose paper sliding around on the plastic window, or no 3M paper at all.

I think it's an issue of the LCD protector plastic having such a polished finish (or possibly oily) the 3M adhesive would rather cling to the paper backing. This happened with two of my three OGAs. One I was able to catch it in time before I completely peeled the backing away.... and the other I ended up having to cut narrow strips from the clear middle section of the backing. It was amazingly difficult to separate the adhesive from the paper even with a razor blade on that one. I was able to peel the top paper off the corner and it STILL stuck and pulled the adhesive rather than separating. I had to hold the adhesive down with a toothpick/tweezers until enough paper finally separated away.
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