You find specs on other pages, still it was just an example and can be transported to any company any phone or any similar setting.
An adverticed feature is not available "at the moment" cause someone screwed up a software component.
The result is not that the devices will be declared with different specs (which would be stupid since the devices DOES have different specs) but instead the faulty software is being fixed as soon as possible.
Since HardKernel is neither providing the Hardware (the SoC in that case) NOR the Software (Kernel comes from AmLogic as well and HardKernel just adds patches of their own on top).
HardKernel has to redirect the complains to AmLogic, and THEY need to fix that issue. Either by fixing the software. OR if it really turns out that is "impossible" they need to publicy announce that it's a 1536MHz SoC. HardKernel can't do that, they did not produce the SoC, they did not have manufacture specs. They just order the SoC which was said to be a 2.0 GHz SoC.
endecotp wrote:But ignoring that detail, I think that if Apple did something like this then they would quickly find themselves subject to a class-action lawsuit.
Highly doubt that. First of all it happens all the time.. follow the news around Apple one iOS update issue follows the next, non working WLAN, non working bluetooth and so on.. They just send another update and no one talks about it anymore. It happens.. It happens not only with Apple but with all companies. Google's Androids has just as much issues as well.
Actully that's something completely different. I would call it stupid, but it's very common around these days and most likely around the people who file such law sues.
Just if you think about it. You buy a device that cost $300 and it turns not out to be what you THOUGHT it would be and now you sue the company that sells these phones for $5m??
What kind of dumbshit is that? Why would anyone expect to get more back then the device is actully worth (except maybe a reasonable compensation for your trouble)? Cause people like drama and there are really dumb laws that allow for such stupid law sues!
A couple years ago I bought a Alcatel One Touch 997D smartphone. http://www.gsmarena.com/alcatel_ot_997d-5110.php
It's adverticed with a 4GB internal storage. Wanna know how much the device has free after I turned it on for the first time? 1.4 GB!
Means 65% less than advertices. You think anyone EVER sue that company for that? NO cause the company is not called Apple!
endecotp wrote:Passing the blame to a supplier isn't really acceptable, legally.
Actually it very much IS! That's what everyone does. Who do you think does Apple blame if something is not working on their phone? Do you really think they gonna blame themselves for not having things planed and tested more intensly before they send out a new iOS patch or a new phone that bends when you put pressure on it, or where the touch screen fails after a while in million of devices?
They gonna blame their suppliers!
YOU might not blame the suppliers. YOU might (and can) complain about the company that sold you the product. But that company instead WILL blame their suppliers in the end!
rooted wrote:Exactly what do you expect HK should do about it? You want your money back?
Yes, why not?
rooted wrote:Amlogic sells the S905 based SoC as 2ghz, this is in no way the fault of HK .
I didn't buy a bare "Amlogic S905 CPU" from Hardkernel, I bought a complete system (called the "Odroid C2").
Advertised like this:
Obviously this adverticement is from pollin.de. So if you bought that device from there, the only one you can blame for anything is pollin themselves. Cause for pollin HardKernel is also just a "supplier"
You blame the one you bought it from, they blame the one they got it from. That's the way it is.
In the end you will have paid for shipping and handling, to get your money back and even if you get your money back in full, in the end they might just publish a patch that fixes everything and you just wasted huge amount of time and effort just to vent some hot air!
But it's your right to ask for compensation, and if you want to go to court for it, you probably will get right.