HC1 boot issues / stability issues

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HC1 boot issues / stability issues

Unread postby springs » Mon Mar 12, 2018 2:44 am

hi all,

having some issues with my HC1.

since i got it last week it's not been stable at all.

initially it started to reboot itself randomly and then i would reset it as i couldn't see what was going on.

I eventually got a UART cable and started watching it from my other machine.

It was constantly going through a boot cycle and every so often it would then boot to the login screen. then, it would at some point restart itself. i believe the SD card may have been corrupted.

I've tried another SD card and eventually it did the same. afterwards both SD cards now fail to format / write new images on.

I've got another SD card and wrote the image to it. plugged it in and it booted fine. ran apt-get update on it and it hung. restarted it and ran the same command again which worked fine. Then tried to install a couple of things mainly vim and cifs-utils and it hung again.

tried restarting it and it did the same. re-imaged it again with the same image and started going through the same steps again and it's hung once more.

I'm not sure what to do now. any ideas?

The image i'm using is: ubuntu-16.04.3-4.14-minimal-odroid-xu4-20171213
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Re: HC1 boot issues / stability issues

Unread postby rooted » Mon Mar 12, 2018 4:02 am

First run this to update the kernel:

Code: Select all
sudo apt update
sudo apt dist-upgrade
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Re: HC1 boot issues / stability issues

Unread postby springs » Mon Mar 12, 2018 4:52 am

i've tried a couple of times now but it keeps freezing
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Re: HC1 boot issues / stability issues

Unread postby rooted » Mon Mar 12, 2018 5:59 am

Try disconnecting the harddrive first
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Re: HC1 boot issues / stability issues

Unread postby springs » Mon Mar 12, 2018 6:22 am

i don't have a hard drive connected at the moment. have been waiting for a stable system before i added it into the system
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Re: HC1 boot issues / stability issues

Unread postby rooted » Mon Mar 12, 2018 7:45 am

I don't currently have an HC1 so I will have to let someone else help, I think it's a kernel issue but don't know for sure.
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Re: HC1 boot issues / stability issues

Unread postby odroid » Mon Mar 12, 2018 10:59 am

First of all, update the kernel to 4.14.24 or higher.

BTW, which power supply do you use?
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Re: HC1 boot issues / stability issues

Unread postby springs » Mon Mar 12, 2018 6:17 pm

PSU is the one received with the HC1.
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Re: HC1 boot issues / stability issues

Unread postby odroid » Mon Mar 12, 2018 7:03 pm

I see. So there will be no PSU issue.

Update the kernel and let us know the result.
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Re: HC1 boot issues / stability issues

Unread postby springs » Tue Mar 13, 2018 12:00 am

I've updated the Kernel, uname -a is now showing the following:

Linux odroid 4.14.5-92 #1 SMP PREEMPT Mon Dec 11 15:48:15 UTC 2017 armv7l armv7l armv7l GNU/Linux

then ran an apt-get upgrade and partway through it has frozen again. I've left it for about 5 minutes as well just in case.
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Re: HC1 boot issues / stability issues

Unread postby rooted » Tue Mar 13, 2018 12:40 am

You need to verify your storage is authentic, sounds like it isn't.
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Re: HC1 boot issues / stability issues

Unread postby springs » Tue Mar 13, 2018 12:46 am

the current SD card came out of my Go Pro which i've had for some time.

all my storage is genuine. I've had that issue before and now only buy from the proper places.
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Re: HC1 boot issues / stability issues

Unread postby rooted » Tue Mar 13, 2018 1:05 am

You have tried a lot, perhaps you have a faulty device.

Could you post the syslog when it hangs since you have UART?
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Re: HC1 boot issues / stability issues

Unread postby odroid » Tue Mar 13, 2018 11:42 am

Please reflash the OS image with Etcher.
Did you try "dist-upgrade" and select "No" when the kernel update warning popup appeared?
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Re: HC1 boot issues / stability issues

Unread postby springs » Wed Mar 14, 2018 3:25 am

i've attached the syslog.

I am using etcher to write the image to the SD card.


i think i'm going to contact the site i purchased it off and see if they will swap it out for another one and go from there.
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syslog.log
syslog
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Re: HC1 boot issues / stability issues

Unread postby odroid » Wed Mar 14, 2018 6:56 am

You are using a very old kernel 3.10.x which could cause the instability issue.
Flash the latest image with kernel 4.14 and update it.
https://wiki.odroid.com/odroid-xu4/os_i ... buntu_4.14
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Re: HC1 boot issues / stability issues

Unread postby springs » Wed Mar 14, 2018 6:08 pm

I've been downloading the latest image from your site,

as i mentioned in the first post the image i'm using is: ubuntu-16.04.3-4.14-minimal-odroid-xu4-20171213 which was taken from your site
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Re: HC1 boot issues / stability issues

Unread postby odroid » Wed Mar 14, 2018 6:46 pm

I see.
Please reflash the ubuntu-16.04.3-4.14-minimal-odroid-xu4-20171213 image again.
And update the kernel with the following instruction.
https://wiki.odroid.com/odroid-xu4/os_i ... st-upgrade

The stock kernel version in the image is 4.14.5 and the latest update is 4.14.26 which has a lot of improvement.
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