tobetter wrote: ↑
Thu Jul 18, 2019 7:27 pm
@roserot, could you please share the picture of how your USB devices are attached to N2? If you are not willing to be shown by someone else, it's ok. It's also good to know what's the brand and the model of your disk, probably more importantly the USB-to-SATA controller. Since some user has a similar issue with a different product, the problem could depend on the product attached. I am also not considering the case of faulty hardware. By any chance, are you able to measure the voltage at pin #1 and #2 on GPIO header when USB disconnection happens?
If you want I can share a picture. However, I plugged the Seagate Backup Plus Portable 4TB with the original cable to one of the rear ports. I don't know about the SATA controller. I can not measure the voltage of the GPIOs while the disconnect happens because this would require some high temporal resolution logging hardware.
Honestly, I would love to solve the issue and to contribute in solving it, however, at some point I have to tell you that it is not my job to do measurements for Odroid. I bought this product and I think I can expect it to work properly when running their OS and a general USB HDD. Instead I do own two N2s now, both having USB issues and no solution to solve it available. If it would be a RPI for 35 USD I would say okay, bad luck. However, it is above 100 USD.
I was really happy to see the N2's power consumption and I wanted to use it as a home server. However, it is not reliable at all.
Sorry for being a little harsh but after 3 months without any solution, I might be allowed to say one or another word. I'm not personal, I just think at some point we should accept that their is an issue and look for a solution that doesn't require the customer to solve it.
@binhex: I got mine as well from odroid uk 2 days after the release. The other one about a month later from another distributor.
@tobetter: My words are not towards you. They are pointed towards Odroid, I don't see any contribution to this topic since some time, at least not officially. I don't know what is going on behind the scene.
The producer - customer relationship should look like this:
Producer: Releases N2
Customer: Buys N2
Customer: Has issue
Producer: Able to reproduce, yes or no.
Producer: Should provide a solution to the customer, independent of the investigation result