No power on my 3.5 HDD

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nophage
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No power on my 3.5 HDD

Unread post by nophage » Mon Dec 02, 2019 1:27 am

Hello,

I recently received my H2 case type 1 plus de sata and power cables but when i try to plug my 3.5 HDD it doesn't spin at all.I tried 3 different 3.5 HDD but same result on both sata ports.

I also tried to plug two 2.5 HDD and this time it works, so I'm wondering if the 12v rail has an issue on my board.

My power supply is the one you sell with the board 15v/4.0a.

Thanks in advance.

Nophage

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odroid
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Re: No power on my 3.5 HDD

Unread post by odroid » Mon Dec 02, 2019 10:54 am

Do you have a DMM to measure the voltage of 12V output on the 4pin power header?
Refer page 29 of H2 schematics.
https://dn.odroid.com/ODROID-H2/schemat ... 180530.pdf

If you believe you have a hardware problem, please contact "odroid at hardkernel dot com" with a link of this post.
They will help your RMA process if you purchased the board from our web-store directly.
Otherwise, contact your local distributor/reseller.
Sorry for the inconvenience caused.

nophage
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Re: No power on my 3.5 HDD

Unread post by nophage » Mon Dec 02, 2019 7:51 pm

Hello odroid,

Yes, I can find a DMM to check the voltage on the 4pin during the week. I'll keep you posted with the result.

Thanks for your help and the schematics.

nophage
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Re: No power on my 3.5 HDD

Unread post by nophage » Thu Dec 05, 2019 10:24 pm

Hello,

I just checked with a multimeter and I get 5V on the pin 1 and nothing on pin 4. Should I return my board?

Thanks

Nophage

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Re: No power on my 3.5 HDD

Unread post by odroid » Fri Dec 06, 2019 2:49 pm

Yes, please.

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