odroid c1 freezes frequently

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odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 11:21 am

My odroid C1 freezes every one or two days, and every time I have to cut the power and reboot the system.

I tried to figure out what was happening just before the system was dead.

The "htop" command output as follows:
htop.png
htop.png (39.88 KiB) Viewed 773 times


syslog and kern.log as follows:

syslog.png
syslog.png (24.17 KiB) Viewed 773 times
kern.png
kern.png (13.72 KiB) Viewed 773 times


Could any one help? Thanks
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Re: odroid c1 freezes frequently

Unread postby odroid » Tue Mar 20, 2018 11:29 am

Which OS image do you use?
Which application software do you run on Linux?
It is very worth to trace the DRAM usage.

BTW, one of our local time and vpn server runs Ubuntu minimal image on C1+ over several months without reboot.
So we are thinking the C1+ system is quite stable.
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 11:36 am

the Ubuntu 14 image When I bought C1, and upgraded to Ubuntu 16 several months ago.
The applications that consuming DRAM could be seen in the htop output.
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 11:37 am

Was the CPU usage in normal status? Why only one kernel was shown?
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Re: odroid c1 freezes frequently

Unread postby odroid » Tue Mar 20, 2018 11:42 am

Did you flash this Mate desktop version?
https://wiki.odroid.com/odroid-c1/os_images/ubuntu/v2.2
Or this minimal server version?
https://wiki.odroid.com/odroid-c1/os_im ... tu/minimal

If you want to test the multi-core functionality, try to run "stress" program.
Code: Select all
sudo apt install stress
stress --cpu 4
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 11:47 am

V2.2, but I didn't flash the image. I just followed the instructions in the wiki and upgraded the system from Ubuntu 14 to Ubuntu 16.04
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Re: odroid c1 freezes frequently

Unread postby odroid » Tue Mar 20, 2018 12:18 pm

What is your current kernel version?
Show me "uname -a" output.
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 12:19 pm

Linux odroid 3.10.107 #1 SMP PREEMPT Mon Dec 11 22:09:29 CST 2017 armv7l armv7l armv7l GNU/Linux
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Re: odroid c1 freezes frequently

Unread postby odroid » Tue Mar 20, 2018 12:21 pm

Kernel version is the latest one.

Run the stress command in background and check the htop CPU usage.
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 12:28 pm

The htop output showed that only kernel threads (red) consumes 40% of CPU and no other colors. Why did it happen?
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 12:29 pm

stress.png
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 1:14 pm

By the way, my board is C1, not C1+. Will it be the problem?
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Re: odroid c1 freezes frequently

Unread postby odroid » Tue Mar 20, 2018 1:22 pm

Since the Kernel itself doesn't run in parallel, the symptom is very normal.
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 2:17 pm

then the high CPU load must be caused by some kernel thread(s), as the user threads seemed fine.
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Re: odroid c1 freezes frequently

Unread postby klemperer » Tue Mar 20, 2018 2:57 pm

I just added 1G swap to C1, to see whether there will be improvement
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Re: odroid c1 freezes frequently

Unread postby meveric » Tue Mar 20, 2018 8:07 pm

in the first screenshot one can see that you're running Chromium on top of the OS.
Chromium is known to use A LOT of memory, and the C1 has very little memory.
You ran the system without any swap at all which is very likely causing the system to run in a memory limit which can cause freezes.
Adding swap (as you said in you last post) might help but it's probably no guarantee.
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Re: odroid c1 freezes frequently

Unread postby Jojo » Tue Mar 20, 2018 8:16 pm

Another idea: what USB-devices are you using? Many users observed sudden freezes caused by a buggy USB driver.

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Re: odroid c1 freezes frequently

Unread postby klemperer » Wed Mar 21, 2018 10:59 am

Thanks Jojo, I am using USB sound card, USB HDD, USB camera and USB keyboard with C1. All works fine. Is there any way to figure out which device might cause the freeze?
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Re: odroid c1 freezes frequently

Unread postby Jojo » Wed Mar 21, 2018 5:31 pm

Well, from what I heard, these problems are caused if you mix high-speed and low-speed USB devices at the same USB hub (again, this is what I've heard/read). So my plan would be, to just disconnect all USB devices except the keyboard. Then you can test, if it runs longer and more stable.

Of course this might be the completely wrong track, but it might be worth a try.
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Re: odroid c1 freezes frequently

Unread postby odroid » Wed Mar 21, 2018 6:01 pm

I don't think @klemperer's issue comes from USB devices.
When we ran a Chromium youtube loop test, we could see the system crash due to the low-memory-kill issue until we activated the swap memory or zram.

Anyway, to check the mixed USB speed problem, look into "lsusb -t" output.
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