Unfortunately the process com.android.phone has stopped

Moderators: odroid, mdrjr

Unfortunately the process com.android.phone has stopped

Unread postby bviijay » Mon Jun 24, 2013 4:32 pm

Hi,

I am getting error message(Unfortunately the process com.android.phone has stopped) on my ODROID-Q2 when ever i have inserted SIM card.

I have purchased this board recently. I am unable to make calls.
Is there any OS problem. can i install android OS once again?

Thanks in advance.

Regards,
Vijender
bviijay
 
Posts: 5
Joined: Fri Jun 21, 2013 2:25 pm
languages_spoken: english
ODROIDs: Exynos 4412 ODROID-Q2

Re: Unfortunately the process com.android.phone has stopped

Unread postby mdrjr » Mon Jun 24, 2013 6:48 pm

ODROID-Q2 hardware isn't capable of making phone calls.

3G/GSM Data mode and SMS does work. This error that you are getting is your mobile operator sending non-standard STK messages that isn't supported on Q2.
I've faced the exactly same issue, my advice? replace the SIM Card for another operator or insert it on a phone and check if there isn't any message pending.
mdrjr
Site Admin
 
Posts: 11542
Joined: Fri Feb 22, 2013 11:34 pm
Location: Brazil
languages_spoken: english, portuguese
ODROIDs: -

Re: Unfortunately the process com.android.phone has stopped

Unread postby bviijay » Mon Jun 24, 2013 8:03 pm

Thank you for reply.

When i am making VoIP calls the modem is restarting.
so i am not able to do VoIP call also.
The signal is showing 3G. But when i am making VoIP call the signal is showing E (Edge).

-Vijender
bviijay
 
Posts: 5
Joined: Fri Jun 21, 2013 2:25 pm
languages_spoken: english
ODROIDs: Exynos 4412 ODROID-Q2

Re: Unfortunately the process com.android.phone has stopped

Unread postby mdrjr » Mon Jun 24, 2013 8:11 pm

bviijay wrote:Thank you for reply.

When i am making VoIP calls the modem is restarting.
so i am not able to do VoIP call also.
The signal is showing 3G. But when i am making VoIP call the signal is showing E (Edge).

-Vijender


Remove the sim card and try via wifi. If the resulta persists can you grab a logcat and logcat -b radio
?

Sent from my ODROID-Q2
mdrjr
Site Admin
 
Posts: 11542
Joined: Fri Feb 22, 2013 11:34 pm
Location: Brazil
languages_spoken: english, portuguese
ODROIDs: -

Re: Unfortunately the process com.android.phone has stopped

Unread postby bviijay » Tue Jun 25, 2013 2:48 pm

Hi,
With Wi-fi it is working fine.
IF i am using GPRS/3G i am not able to do VoIP calls

-Vijender
bviijay
 
Posts: 5
Joined: Fri Jun 21, 2013 2:25 pm
languages_spoken: english
ODROIDs: Exynos 4412 ODROID-Q2

Re: Unfortunately the process com.android.phone has stopped

Unread postby mdrjr » Tue Jun 25, 2013 6:43 pm

bviijay wrote:Hi,
With Wi-fi it is working fine.
IF i am using GPRS/3G i am not able to do VoIP calls

-Vijender


Yep, so we are talking the same problem. As I said, there's no problems with your VoIP setup. Its the sim card using malformed STK Messages. I replaced my SIM Card with another carrier and everything works fine.

I Suggest you do the same.
mdrjr
Site Admin
 
Posts: 11542
Joined: Fri Feb 22, 2013 11:34 pm
Location: Brazil
languages_spoken: english, portuguese
ODROIDs: -

Re: Unfortunately the process com.android.phone has stopped

Unread postby wangjz » Fri Aug 21, 2015 7:07 pm

A: hello!
Do you have a realization of SIm phone?
How to do?

Thanks
wangjz
 
Posts: 1
Joined: Wed Aug 19, 2015 5:56 pm
languages_spoken: english
ODROIDs: odroidq2


Return to ODROID-Q2

Who is online

Users browsing this forum: No registered users and 1 guest